Vigilance Department
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Lodging a vigilance complaint
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  Useful Links
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Complaints


Passenger Complaints     AI Employees / Officials Complaint    Clients / Vendors Complaints

This link is purely meant for dealing with corrupt practices and people and not for redressal of complaints pertaining to problems with

  • Baggage and claims thereof

  • Customer services

  • Confirmations

  • Bookings / re bookings

  • Refunds

  • Onboard Services

  • Behaviour of Ground Staff

  • Inflight Crew

UNLESS

It Involves demand and / or acceptance of BRIBE or GRATIFICATION in any form or kind for providing the service.
For redressal of complaints pertaining to problems not involving corrupt practices please write to comlai@bom3.vsnl.net.in or   tfc-svcs@airindia.in or   cshqic@gmail.com