Vigilance Department
About Us
Functions
Publications
News
Cyclathon
FAQ's
How to lodge a vigilance complaint
Lodging a vigilance complaint
Download Vigilance Pledge
Download Integrity Pledge
Download Vigilance Manual
Govt. Resolution - PIDPI
CVC Guidelines on PIDPI

  Useful Links
CVC
CBI
Vigilance Complaints


Passenger     AI Employees / Officials    Clients / Vendors

The above links are purely meant for dealing with corrupt practices and people- involving demand and / or acceptance of BRIBE or GRATIFICATION in any form or kind by an Air India representative (staff/officer/agent etc.) for providing any service.

Feedback Form is for Redressal of Complaints pertaining to problems with

  • Baggage and claims thereof

  • Customer services

  • Problems with Bookings / re-bookings,

  • Problems with Confirmations

  • Refunds

  • Onboard Services

  • Behaviour of Ground Staff /Inflight Crew